Help Centre | Personalised Wellbeing with Heka

General FAQs

Here you'll find answers to help you get the most from Heka

I would love to work for Heka! How can I apply?

I’d like to offer my services or products on Heka, how do I become a partner?

I want Heka at my company, what should I send to the decision makers?

I’m looking for a new benefit, what resources do you have to help me make a decision?

Here you'll find answers to help you get the most from Heka

Can I use my Heka subscription for a current membership not listed on the Heka platform?

Can my employer see what I'm booking on Heka?

I’d like to make a recommendation for an experience, service or product for Heka, how do I do this?

I’ve booked an in-person class, but I’m now unable to attend. What should I do?

There's a problem with a booking I've made on Heka, who do I speak to?

How do I update my account information and/or wellness preferences?

I’m locked out of my account, how can I reset my password?

I am an employee of a company who gives employees access to Heka, how do I sign up?